A support engineer called in and requested for a new ticket to be opened for the customer. He also told me that we’re gonna join a bridge call and theres gonna be a lot of people on that call. Whew!! So I said okies, now when he said a lot of people what I had in mind was 4 or 5 people but what were on the line were like 7 or 8 people. Waaaaaaaaaaaaaaa and I can no longer distinguish which voice belongs to the customer. lol
Pinged the tech and he was laughing when I asked for his help. lol .. it was not part of our training to join bridge calls so that was a first … yikes!! I said on that bridge call hearing different voices with different accents for 25 minutes (the tech said he’s been at it for 7 hours and counting) only to have the customer tell me that they’d postpone the case creation for now and will do some testing first.
Good luck to my aht!!!!
23 on the 23rd … presents are very much appreciated. lol!
Ever thought of a career as a private investigator? Or maybe a crime detective? Like James Bond or those cool guys and gals in CSI? Well I once dreamed of becoming one when I was like 8, guns seem to fascinate me and the way a single bullet could kill an individual instantly is overwhelming. I was awed by the sheer power of having the capability to kick some ass and to be able to defend myself against bad folks. The mind of an 8 year old, but things have changed and though I still fancy the idea of becoming someone as stealthy as the character played by Angelina in Wanted, am more realistic and sensible now. Still manage to squeeze in a bit of time to read private investigator articles which as always never failed to intrigue and amuse me. The stealth, intellect and the cunning ways of these investigators never failed to pique my interest. I guess its beneficial if in our own way as common citizens we learn the basics crime prevention and should always be on the look out for possible crime outburst.
In the course of my bloghopping throughout the mighty blogospher I’ve come to land on some really informative private investigator blogs. One of the sites I’ve recently included in my bookmarks is the PI Magazine, one stop source of journal of professional articles related to crime and the tasks of the various investigators. Interested in crime busting? Then better check them out.
