My Pink Shoelace

When you try to be good at the job your doing it doesnt really help when the people around you would just tell you to just go ahead transfer that back to the tech team who transferred the call to me … getch?

customer transferred to tech
tech transfer to switchboard (as issue is beyond their scope)
switchboard (me) understood issue but no where in the resources does it say which dept. can assist the customer further …
colleagues (not very helpful) just said transfer that back to the tech (same tech customer worked with) …

Wasnt very helpful now was it?

23 on the 23rd … presents are very much appreciated. lol!

After working on a presentation for school in Starbucks, I decided to call it a night and head on up to the lounge, on the elevator I saw David and he asked me what am doing in the office when its my RD. I told him am gonna sleep for a bit in the lounge and help out with the bulletin board. He was like … why? are you assigned with the bulletin board?. I was taken aback by his question … is that how these people think of things? I mean just coz someone else was already assigned with the creation of the bulletin board doesn’t mean the rest can just standby and watch … right?

Its a team bulletin board and any help given is highly welcomed … oh well … I overslept in the lounge hehe I was able to help only for a short period of time but at least it was done. Momie Lai won’t go pointing out how barren our spot is compared to the rest.

23 on the 23rd … presents are very much appreciated. lol!

In a weeks time of sleeping in the company’s mini hotel I’ve quite noticed a few things of which are not very favorable.

There seems to be only two advantages to what am doing:

**** a savings of a couple of pesos for the cab fare
**** an extended hour or so of sleeping time

Now the disadvantages … they’re quite a lot mind you.

**** the bean bags are not really comfortable to sleep in
**** am not sure how often they’re cleaned if they’re ever cleaned at all but every time I wake up … my allergic renitis is on the lose.
**** they kinda smell which then again points us back to the fact that they’re rarely cleaned.
**** if you arrive past 8 PM … better head back on to where you came from as its fully booked.
**** the people who are using the computers inside the lounge doesn’t seem to have the decency to lower their voices down (take for instance this person to my left) knowing that its the “sleeping lounge”.
**** a number of the “regular tenants” snore quite loudly, loud enough to wake the person at the farthest corner of the room. Sometimes if you’re that unfortunate an orchestra of snores is on full swing.

Because of the “queue” in the lounge I was “forced” to ask my boss, mitchy and d if I can go half day, I was awake since 1AM and if I reach 1AM w/o having been able to sleep a wink … am dead. Now this is one example why am hesistant to leave the people at work are generous and Mitchy has been nothing but kind and understanding just like any big sister would be.

Am not sure if I’d be sleeping again in the lounge in the next week, am not sure anymore if what I’ve saved for the cab fare (let me check my wallet on that) is worth it.

When I saw this on Jonp’s multiply page I readily commented … that I’ll look for my face and see if its there, a part of me was worried am not included or was forgotten accidentally because they see less and less of me at work. You see these people call me part timer. Am almost always on leave, one VL after the other so I can’t blame them.

She said … even if we don’t see you often you’re still part of the family … weeeeee and I am coz I saw my face on the tarpauline. Yehey!!!

These people made me stay … despite the many temptation of just calling it quits but am holding on … after all they’re … my new family.

Unwittingly I created my own issue. At work there’s this celebration in collaboration with tradition and May is the month of Santa Cruzan - its a parade held on the last day of Flores de Mayo in honor of Reyna Elena. Here’s the players of this “parade”.

Reyna Elena (Queen Helena) - She is the highlight of the procession, the legendary founder of the true Cross, represented by the small cross she carries. She is escorted by her son, Constantine, under a huge canopy of May flowers. Immediately behind her is a float carrying the image of the Blessed Virgin Mary, followed by a brass band that lends the festive sounds to the procession.

Reyna Eleyna will be played by ________ Constantine will be played by __________.

Reyna Esperanza - symbolizes the virtue of hope - the second theological virtue.  She carries an anchor.Reyna Esperanza will be played by________ escorted by ________.

A-v-e–M-a-r-i-a — represented by eight (8) girls all Wearing long white dresses with wings to make them look like angels. Each one carries a letter to complete the word “AVE MARIA”

A . Divina pastora (Divine Shepherdess) - she carries a shepherdess’ staff. - *****
V . Reyna de las Estrellas (Queen of Stars) - she carries a wand with a star. - *****
E . Rosa Mystica - she carries a bouquet of roses. - *****
M . Reyna Paz (queen of peace) - she carries the symbol of peace.   - *****
A . Reyna de las Propetas - she carries an hour glass.  - *****
R . Reyna del Cielo (Queen of Heaven) - she carries a flower. - *****
I . Reyna de las Virgines - she carries a rosary.  _ *****
A . Reyna de las Flores (Queen of Flowers) - she carries a bouquet of flowers.  - Yours truly

So am there right? Reyna de las Flores (Queen of Flowers) and upon receiving this email last Thursday I was amused, it was funny actually, the image that immediately came to mind was me in a long white flowing dress bringing a bouquet of flowers (preferably pink). Then I’ll throw the bouquet of flowers at all the single ladies behind, and of them would catch them and …. oh!! well am imagining a wedding. Back to the email I got, when my boss arrived as was his custom to tap each one of us on the shoulder, I showed him the email and said out of the blue that I don’t like this part coz I have no escort.

He gave me that mischievous smile and said, your wish is my command. Hahahaha … so in less than 20 minutes he spoke with the mother almighty about what I uttered and the next thing I hear was her talking to D, saying that he has to wearing Barong and what not. So there you go, my fault my bad … weeeeeee … but thank God for my fairies and all, the leave I filed for two weeks ago for July 1 to 3 was approved. I had to annoy I few people actually just so this can be plotted and walllaaaaahhh!!! on my schedule now am officially on unpaid time off.

A sigh of relief … the activity would be held on Monday : June 30, 2008 … evening shift and as my schedule is from 1:30 AM to 10:30 AM its basically Tuesday shift for me. But am on leave Tuesday so ammmmm freeeeeeeee from the issue of my own making.

*** D, sorry bout that. Didn’t know they’d actually tell you and ask you to wear a Barong … my bad actually … but kinda funny though hehehe missed those issues they’ve created bout us. Its good to have laughter even though its on our own expense. Hehehe … but still thankful am on leave so you shouldn’t have any issues where am concerned. Weeeeeee … Sorry bout the nagging bout my leave as well … you of all people should know how annoying I can get when I want to. ***

This year is the first time ever for me to greet someone happy father’s day. Being an only child raised by a single mom I never had anyone to call a father figure so truth be told am a bit biased when it comes to fathers. Especially when in the neighborhood I grew up the fathers were not much of a good example.  What was important to me and it still is, is the Mother’s Day celebration but after meeting a few cool dads at work, some were in blissful marriage others in single blessedness found out they’re not so bad after all.

At the office when Ron arrived (his shift was begins at 7 AM) colleagues greeted him Happy Father’s Day and yeah he’s one good example of a good dad I think, sensible person as well, its like a balance of sense of humor and practicality that talking to him at times made me feel stupid and senseless.

But nonetheless Happy Father’s Day to Ron and to all those wonderful dads out there. Too bad didn’t have the chance to meet mine.

When I arrived at work I was dead on my feet went to the clinic and since it was a different nurse on duty she looked up my file as I told her what my situation is. I was also at the clinic the other night coz of constant vomiting, I was just on my station pulling up my tools when out of nowhere this urge to puke hits full blast. Moved the waste bin next to me and puked every now and then, my tl seeing me in that condition advised me to go to the clinic and there the nurse gave me something to drink which I puked after a few seconds.

She gave me a tablet to take which I puked just the same after a few minutes, I grew beat with all the vomitting I’ve done, she asked me to wait for the doctor so that the doctor can prescribed me something. While waiting I befriended another sick agent, she lost her voice and has difficulty breathing, she was also asked to wait for the doctor. ‘Twas 10PM, the nurse said the doctor is due to arrive 11:30 PM, meantime as we were hungry we went down … out of the building as the food in the pantry sucks.

What little I ate (the nurse said I can only eat soup and noodles) I puked when we went back to the clinic. When the doctor arrived she prescribed something and explained to me what I can eat and what food to avoid. Definitely no more coffee for me and thats devastating. Coffee is literally my lifeblood!!!

I was advised to go home which was a relief as I can’t picture myself taking calls with the waste bin next to me.

We started with the ISV earlier and since we’re doing it by alphabetical order, I’d be the last … and the agony of waiting is at times too much. I was restless and sleepy and who knows what else, my mind keeps on wandering to matters that shouldn’t surface while am at work. Grrrr …

The only consolation I got was the email we got from Aisat containing a list of those people eligible for dress down the whole of February, I was so girly earlier … even the “kikay” jonp says so .. flowing skirt, black blouse and a 3 inch stilleto heels. Would definitely go dress down later … jeans and my all time favorite chucks.

Am happier than usual … and I got annoyed when Creepy One said am cynical … am not .. shoot maybe I am … a teeny weeny bit, but at least am changing … mom would be happy seeing me bubbly like this … recent events, teeny weeny sweet words from people who mattered had an amazing effect … and am grateful for my angels who blessed me with these wonderful people. True to what they said … its the lil things that matter most, simple kind words were more than enough to make me smile and complete my day.

Will go to work at 2AM, we’ll continue with ISV, those done earlier would proceed with MSV and am scared … developer issues are tough, and a misroute would not only mean a failed call but is definitely a cause for an escalation. *sigh*

Now tell me, what exactly have I gotten myself into again???????

Was s’pose to go on lunch at 6AM, when on my way to the pantry I pass by Creepy One’s station and he asked me, what’s the aux, his chat room window was open and blasted there were the names of ten people who will have a meeting with Momie Lai, my name was on there. From our team there are like 4 of us, me, creepy one, david, and penny … so off we went to the huddle room. What I thought to be an hour meeting ended up to be a 2 hour meeting and we were informed (though we already had a gut feeling long before we were gathered) that we will be training for another LOB, the last of all 3 LOB’s within the account. I know this would happen but I didn’t expect it to be so soon, am not sure if am happy with the change. I’ll be leaving my current team, we’ll be having a different team lead (the thought makes me grouchy), and the change in my sched would definitely affect my studies. *Sigh* I can’t say no to it … its not even an option, though the thought of moving up means an increase in the pay in the next 3 months or so … but the adjustment is what scares me.

Training would start this monday and am still floating, Momie Lai said let it sink in … am not sure if it has already. Huhuhu though I’ll be with friends during the training but its still scary…. made me ask myself over and over why am I included, after all am not one of those top agents, am somewhat in between if not close to the bottom.

I dread for monday to come … *sigh*

Am on PTO today and one of the TL’s around was surprised why am around and is taking calls.

To make matters worst for my “feelings” a colleague said am working for charity … grrrr…good thing one of the TL’s around created an email and sent it to the FC’s so they can do whatever it is that needs to be done … sucks to work and not getting paid for it.

Now am concerned on the leave that I filed for the 14th of next month, me and Aisat already have plans of going somewhere during those dates.

On the side … Steven Strait is just freaking hot!! And he’s a year younger than I, he’s got the body of a hunk and … and … nevermind (hehehe) would want him to be a sperm donor (yikes!).

After all other agents left …

I was queuing, if there’s such a phrase, there were calls waiting and it sucks to hear the team lead asking TR people to be reskilled to Pro to help me out, especially when I get to hear their voices and see their faces asking why … pouting. For my last break only took 5 minutes “kay naikog ko” … *sigh* why am I alone for the closing shift? The queue spikes up every now and then, and I had two contract creation cases in a row and the tool that I use is just not cooperating. Grrrrr ……. am typing this in my notepad, would upload this later, when am at home .. 40 more minutes and I should be outta here.

I went to the office last night around 11pm to see A as I have to give somethings and to check on the status of my LOA, if its paid or not. We talked a bit, I saw Eds too which reminds me that he still owe me a hundred bucks, I talked to Aisat, always busy as ever, to D who doesn’t know what the process is for my LOA and all that . *sigh* Was s’pose to go home when Kathy asked me to grab a chair and stay a bit while we make “chikka”, just so I’ll remain in the office she said … Weng, you gotta stay I have chikka … someone likes you in the account.

Intrigued (who wouldn’t be?) I asked, consumer, commercial or tr? She laughed and said none of the above. Waaaaaaaaaaa so I said, so service master? She laughed again. I said give me a clue, and so the clue was he has a 3 letter initial as he has two names. Hmmmm … (only one person came to mind), I tend to assume but this one is already confirmed (he did mention at one point he likes me; the word falling is not in his vocabulary). Kathy said its someone close to her, she found out coz they went home together and it was in the jeepney ride chikka session that this guy (must have been a slip of the tongue or something) inadvertently admitted that he likes me (what’s the deal, anyone could like anyone, aight?). She keep on asking me to guess … alright guess it is. I asked if its anyone in production she wouldn’t say anything … grrrr … is this human being from management, facilities, HR, training, production or what?!!!!!!! She just smiled and smiled. Damn!

So for my first guess, I asked her if its that guy over there (pointing over to D), she said we don’t walk home together …. hallllleeerr … so one down (he does have a 3 letter initial), I asked her is it Vic (who has a 3 letter initial too) she said … halllerrrr … Vic is no longer with the account. Oooopppsss …. my bad.

Another clue she mentioned is, this human’s salary grade is A4, which explains D’s B1 and Vic is still an agent like me. Now who has A4 salary grades? Uhmmm….let me narrow down the possibilities here. Quality Evalautors are A4 and so are people on the training side of the account. When I got it figured out, she smiled and denied … duh!!!! We were laughing the whole time I was there and she had to remind me that we were s’pose to look like were on a coaching session so we had to keep our voices down. But damn … everything that she said was just flattering and funny in an odd sort of way. Didn’t put meaning to everything this human being said to me all through these time … we’ve never been team mates and I can no longer recall why we ever became friends. But now … I can safely assume there was “hidden agenda” in everything that he’s said, he’s nice and all, a good friend I should say but am looking at him in a different light, I always do that after my assumptions are proven (hehehehe).

The funniest thing Kathy said, was when this guy said quote and quote ” if he likes her then I will give way”. So what now love triangle? Do I have a say in this matter?

On my way home as cabs were pretty rare these days good thing Alex offered to drive me home.

Went to the office earlier just so I can submit my IJP form for the In Team Trainer position for a different account, I had it signed by my boss, then my our OM, he was quite surprised to see me hand him my application and asked why In Team and not TLI and he asked me if am a hundred percent sure, I told him I didn’t apply for the other posts coz I didn’t like them. I want to be a trainer so I can put my 4 years of college nonchalant to use. Heheheh He smiled and signed it, off I went to Momi Lai’s station to have her sign it.

She explained the job to me and told me she won’t endorse me if after speaking with Ces, the job would only be what she thinks it is. I’d still be an agent, I’ll be starting from scratch actually learning all about the new account and they’ll just pull me out if the new trainer needs an assistant, there’s no increase in the salary and there’s not even an assurance that I’ll be a trainer in the long run. The account is not even shelling out money for a new PST Trainer, she said she won’t let me leave the account as an agent still to a different account.

That makes a whole lotta sense and yeah … must admit I’d rather stay with people am already comfortable with. Anyways there will still be other openings in the coming months, and what’s the hurry? Its not like am going anywhere.